Privacy Policy

At Sole Space E-Commerce, safeguarding your personal data is a primary operational directive. This policy explains our data collection mechanisms and how we protect your information when you shop with us.

Data Collection

To fulfill your footwear orders successfully, we collect specific details when you register, browse, or checkout. This includes your full name, shipping and billing addresses, email, and contact number. We also gather anonymous analytical data regarding your browsing behavior on our platform to optimize the user experience.

Usage of Your Information

Your details are strictly utilized to process your transactions, arrange shipping logistics, provide order updates, and manage customer support requests. If you opt into our promotional communications, we may occasionally inform you about new shoe drops or exclusive discounts.

Payment Security

Financial transactions are routed through Razorpay, an encrypted, PCI-DSS compliant payment gateway. Sole Space E-Commerce, operating from RZ G261 G/F VISHWAPARK PALAM MATIYALA ROAD UTTAM NAGAR NEW DELHI 110059, never captures or retains your sensitive banking passwords, CVV codes, or full credit card numbers.

Third-Party Sharing

We do not sell your data. We only share necessary information with trusted operational partners, such as courier services (for delivery) and our payment gateway (for processing funds), strictly for the purpose of fulfilling your order.

Your Rights

You maintain the right to review the data we hold about you and request corrections or deletion of your account by contacting our administrative team.